EXCEPTION HANDLING SPECIALIST IV

Company: Clinical Pathology Laboratories, Inc
Location: Bastrop
Posted on: October 31, 2024

Job Description:

Job Functions, Duties, Responsibilities and Position Qualifications:

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Position Summary:
Responsible for troubleshooting and solving issues for the laboratory. Serves as an internal and external resource for specimen and testing information.

Duties & Responsibilities:
Effectively utilizes resources to maximize productivity, determine priority and ensure quality service
Efficiently uses the Laboratory Information System (LIS) for ordering, crediting, noting out, canceling tests, and determining specimen acceptability
Identifies proper tubes, containers, transport media, and storage temperature for each test type
Provides specimen requirements, reference ranges and information on specimen stability
Works amongst other internal departments to best resolve problems
Understands test requesting, labeling, specimen storage and retrieval, and tracking of all specimens received for testing
Understands current work lists and how to track all ordered tests analyzed
Utilizes customer service skills to effectively and efficiently handle inquiries
Handles administrative duties that may include maintaining records
Adheres to departmental policies and procedures
Serves as a technical resources for the organization
Utilizes education within work assignments and organizational objectives of complexity
Interprets results based on stability, transport temperature, and values
Handles changing, removing and transferring of results
Conducts audits as needed such as fresh tissue logs, correlations studies, instrument or software applications and statistics
Performs advanced duties with minimal direction
Performs all other duties as assigned

Education and Experience:
Required: - Bachelor or Associate of Science Degree in medical technology, clinical laboratory, chemical, physical or biological science obtained from an accredited institution with Medical Technologist Certification.
Preferred: One year of medical technology training or experience in a laboratory performing high complexity testing.
Licensure and Certifications:
Required: - State licensure if applicable
Knowledge, Skills, and Abilities:
Ability to communicate effectively, both orally and in writing
Ability to work independently, be attentive to detail, and provide quality work
Ability to handle difficult situations involving patients, physicians, or others in a professional manner
Ability to work well with others in a team-oriented environment
Flexibility to support the needs of the organization
Ability to establish and maintain positive relationships with employees, physicians, vendors, clients, and external agencies
Ability to maintain the confidentiality of employee, patient, client, and company information at all times
Ability to demonstrate commitment to compliance with applicable laws: federal and state regulations, including CAP, CLIA, HIPAA, Safety, and OSHA Regulations
Ability to demonstrate respect for all individuals, adhere to the Company's values and business practices, and do both consistently
Demonstrates the ability to maintain cultural competence
Proficient with related software
Physical Requirements :
Requires manipulation of tools, objects, and equipment using the following physical motions: - pushing, pulling, lifting, reaching above shoulder height, grasping with one hand or both, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down and reaching under
Requires light to medium lifting and carrying objects weighing up to 30 pounds
Routinely requires visual discrimination of color, size, shape, and motility
Work Conditions:
Environmentally controlled medical environment with exposure to noise. Fast-paced environment with occasional high pressure or emergent situations. - May come into contact with contagious pathogens and hazardous chemicals. - May be required to operate fire and safety equipment or follow other safety procedures.

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. - Employees are expected only to access PHI when it is required to fulfill job duties.

NOTE: - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. - -This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Scheduled Weekly Hours:
40

Work Shift:

Job Category:
Laboratory Operations

Company:
Clinical Pathology Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Keywords: Clinical Pathology Laboratories, Inc, Waco , EXCEPTION HANDLING SPECIALIST IV, Other , Bastrop, Texas