Patient Relations Specialist
Company: Disability Solutions
Location: Prosper
Posted on: October 20, 2024
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Job Description:
Location:Medical Center-ProsperDepartment:Patient
Relations/ServicesShift:First Shift (United States of
America)Standard Weekly Hours:40Summary:The Patient Relations
Specialist is responsible for assuring compliance with the
regulatory requirements involving patient rights, complaints, and
grievances, established by external auditing agencies, including
The Joint Commission (TJC), the Centers for Medicare and Medicaid
Service (CMS), The Texas Department of Health (TDH), and state and
federal law. Responsible for maintaining appropriate focus on the
department's regulatory responsibilities in each phase of the
Patient Relations workflow. Coordinates patient materials to ensure
compliance with changes and updates to the relevant laws and
mandates set forth by TDH, CMS and TJC. Coordinates internal
practices to ensure the System remains in compliance with both
auditing agency requirements and state and federal laws that
pertain to patient rights and responsibilities. A key partner for
the corporate Conflict Resolution Program, functioning as an
independent and objective individual reviewing and evaluating
conflict issues/concerns within the organization. Works with
regulatory agencies, as required, to address those concerns
appropriately. Assures compliance with State and Federal regulatory
requirements and policies that govern operations involving the
complaint and grievance process.Education & Experience:
Keywords: Disability Solutions, Waco , Patient Relations Specialist, Other , Prosper, Texas
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