Senior Desktop Support Specialist Job in Austin Texas

Location: Austin
Posted on: November 9, 2024

Job Description:

Senior Desktop Support Job in Austin, Texas
 
Are you a technical guru who is developing within the IT industry? Do you have a knack for resolving technical issues quickly and efficiently? If you answered yes, please keep reading! We are looking for a Senior Desktop Support Specialist who geeks out on technical issues and is comfortable working within a fast-paced environment to assist our internal employers onsite and remotely.
 
Senior Desktop Support Job in Austin Texas Daily Responsibilities
• Troubleshoot internal technical device issues
• Troubleshoot email issues
• Maintain helpdesk line and resolve trouble tickets
• Troubleshoot printers, laptops, mobile devices, and additional hardware/software issues
• Provide support for web applications
• IT department software and hardware inventory
 
To be considered you must possess in-depth knowledge of the following:
• Passionate about the IT industry and thirst to learn within the field
• 5 years of experience troubleshooting PCs, MACs, laptops, mobile devices
• Printers and software issues
• Maintain Active Directory
• Create user and email accounts
• System backup/restore/storage
• Break/fix experience of workstations and hardware
• Remote access and troubleshooting
• Microsoft Windows OS (XP, Vista, 7)
• Microsoft Office Suite (2003, 2007, 2010)
 
What is in it for you?
Our office is located in Downtown Austin and has several attractions located close by. We also offer a casual environment and development opportunities. As a Senior Desktop Support Specialist you will have an opportunity to work with a variety of technologies. We also offer a competitive salary and full benefits. Our benefits package includes medical, dental, vision, 401K, and a generous vacation schedule.  
 
To be considered for the Senior Desktop Support Job in Austin Texas, please apply now with an updated copy of your resume!
 

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