DIRECTOR - DEMAND PLANNING

Company: Microsoft Corporation
Location: Austin
Posted on: November 15, 2024

Job Description:

Microsoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide. Our mission within Microsoft Cloud Planning (MCP) is to lead the world's cloud experience through optimal, predictable, and connected planning. The Program Manager, Planning Process Excellence is part of MCP and focused on all aspects of planning for Network Hardware that is deployed at Microsoft's data centers. The team works with partners within MCP, CSCP, Finance and Azure Engineering to plan & execute the new technologies for scale and agility.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.We are looking for a Director - Demand Planning to support the Cloud Supply Chain (CSCP) organizationResponsibilitiesIn this role, you will be managing rolling 24-month cloud consumption forecast / plan for internal and external customers via a combination of statistical modeling and consensus demand planning. One of the main charters, but not limited to will be driving transformation and automation for cloud demand planning. The primary focus will be:Work with the Cloud Planning GM to identify opportunities to streamline and enhance cloud demand and capacity planning.Manage demand for high priority events across all cloud resource types. Act as a central function to monitor and manage these high visibility events and programs.Identify macro / micro industry trends affecting demand.Own and report forecast accuracy, forecast bias and value-add metrics for your customers / business segments.Partner with Data Science and Data Engineering teams to continuously improve forecasting models, and with center-of-excellence to improve processes Define appropriate measures and metrics for server demand planning processes Partner with MCP Center Of Excellence (COE) team in India to enable/automate the metrics for server planning.Partner with analytics team for automating reports and building management dashboards.Perform ad-hoc analysis for critical business needs.Bring in thought leadership to help management in building vision, and aligning with stakeholders.Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)QualificationsMinimum QualificationsBachelor's Degree in Computer Science, Engineering, Supply Chain, Information Technology (IT), Business, Operations, Finance, Accounting, Data Science, or related field AND 8+ years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience o OR equivalent experience.Other QualificationsAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Preferred QualificationsExperience leading cross-functional processes with key stakeholders ex: Product groups, Finance, Sales & Marketing, Operations, Planning and Sourcing functions.Ability to lead in ambiguous situations, and deal effectively with conflicting priorities and changes.Analytical skills and knowledge in root cause analysis/problem solving and the ability to implement and drive corrective actions and efficiencies in a matrix environment.Influencing skills and ability to build relationships across multiple layers in the organization.Proficient in business tools (e.g. word, power point slides), analytical tools (Excel modeling, SQL, etc.), and able to generate quality outputs.Minimum of 10 years in demand forecasting or supply chain planning in Cloud computing forecasting or IT hardware supply chain.MS/MBA preferred.Experience in leading consensus demand planning process, and a track record of executing demand planning processes.Experience working with Product / Engineering Groups Cloud / high tech supply chain experience is a plus.Demand Planning IC6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-payMicrosoft will accept applications for the role until November 16, 2024.#ahsi #SHPE24MSFT #CSCP#cscpjobsMicrosoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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