Director of Product, Payments

Company: LINQ
Location: Austin
Posted on: November 15, 2024

Job Description:

Who We Are:We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence.LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential.LINQ's Values:

• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.
• Deliver Excellence: We consistently exceed our clients' expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.
• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.
• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.About The Role:We are in search of an accomplished and strategic Director of Product to lead the refinement and enhancement of our payment product roadmap. The ideal candidate will showcase a customer-centric approach, adeptly aligning product development with customer needs while concurrently developing and executing a comprehensive strategic roadmap.Primary Objectives:
• Evaluate and enhance the existing product roadmap with a strategic focus.
• Ensure alignment with customer expectations and industry trends.
• Contribute to the company's strategic growth, highlighting the mission-driven aspect of serving schools and students.
• Have a proactive and self-motivated mindset, with a 'can-do' attitude; able to roll up sleeves and prioritize key deadlines.
• Data driven product management and ownership of product KPIs and OKRs across the entire customer engagement journey.What You'll Be Doing:
• Oversee our Payments products used by school district administrators, parents, and students.
• You will lead a team of Product Managers to help drive execution upon your vision and strategy.
• Work with senior leadership, and cross functional team members, to develop and execute on the company's payment strategy.
• Build trust and influence across teams, stakeholders, and the global organization.
• Ensure compliance with all regulatory standards and guidelines related to payments.
• Engage with customers, partners, and stakeholders to gather feedback and insights, ensuring our products continue to serve and exceed market expectations.What We Are Looking For:
• 10 years' experience in payments, SaaS-based and mobile applications.
• Proven experience in product management with a focus on payments and strategic roadmap development.
• Demonstrated success in team leadership and mentorship.
• Familiarity with the education sector and mission-driven initiatives.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.What Will Make You Stand Out:
• Industry experience navigating federal and district requirements, ensuring the product portfolio aligns with industry standards.
• Prior ability to support payments products, managing migrations, and implementing sunset strategies.Travel Requirements:Less than 10%Total Rewards:Remote working environmentAbility to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)Company Bonus Plan or Target Sales Commission PlanFlexible Open Paid Time Off PlanPaid Parental Leave Policy10 paid holidays16 hours of paid volunteer timeBlue Cross Blue Shield benefit network (medical/dental/vision)Low-deductible PPO option or HDHP option with employer contributed HSADental with child orthodontia100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment InsuranceHealth and wellness benefits including gym and Headspace reimbursementProfessional development opportunitiesEOE Statement/Accommodation Notice:LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Keywords: LINQ, Waco , Director of Product, Payments, Executive , Austin, Texas