Splunk Technical Consulting Manager
Company: Conducive
Location: Austin
Posted on: November 6, 2024
Job Description:
Job SummaryWe are seeking a highly skilled and motivated
Technical Manager with expertise in Splunk to join our dynamic
team. This role is unique, requiring a balance of technical
proficiency and management skills. The successful candidate will
spend 50% of their time managing a team of consultants and the
other 50% performing Splunk technical work for our valued
customers. This position is crucial to ensuring the successful
delivery of projects, maintaining high standards of customer
satisfaction, and driving the growth of our technical
team.Management Duties (50%)
- Lead, mentor, and manage a team of consultants, providing
guidance, support, and professional development opportunities.
- Oversee project assignments, ensuring consultants are optimally
utilized and projects are delivered on time and within budget.
- Conduct regular performance reviews, set goals, and track the
progress of team members.
- Foster a collaborative and high-performance culture within the
team.
- Coordinate with other departments to ensure smooth project
delivery and customer satisfaction.
- Address any team or project-related issues promptly and
effectively.
- Develop and implement processes to improve efficiency and
quality of service.
- Support Splunk Consultants when they have technical questions
and road blocks.Splunk Technical Duties (50%)
- Design, develop, and implement Splunk solutions tailored to
customer needs.
- Perform Splunk installations, configurations, and
upgrades.
- Create and manage Splunk dashboards, reports, and alerts.
- Troubleshoot and resolve Splunk-related issues for
customers.
- Conduct data analysis and provide insights to customers based
on Splunk data.
- Collaborate with customers to understand their requirements and
provide expert recommendations.
- Stay up-to-date with the latest Splunk features and best
practices to ensure optimal performance and value for
customers.Qualifications
- Experience with several data analysis tools and
technologies.
- Knowledge of IT operations, security, and monitoring.
- Bachelor's degree in Computer Science, Information Technology,
or a related field.
- Minimum of 5 years of experience in a technical role with
significant Splunk expertise.
- Proven experience in a leadership or managerial role,
preferably managing a team of consultants.
- Strong technical skills in Splunk, including installation,
configuration, and troubleshooting.
- Excellent communication and interpersonal skills, with the
ability to manage and motivate a team.
- Strong problem-solving abilities and a customer-centric
approach.
- Ability to handle multiple projects simultaneously and work in
a fast-paced environment.
- Relevant Splunk certifications are highly desirable.Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Opportunities for professional growth and development.
- Flexible work arrangements.
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Keywords: Conducive, Waco , Splunk Technical Consulting Manager, Executive , Austin, Texas
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